Frequently Asked Questions
Everything you need to know about your Renu Therapy shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'Fit Notes' section for each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Afterpay and Klarna.
Are Renu Therapy products sustainably made?
Yes, we prioritize ethical manufacturing and sustainable materials. Our collections utilize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.